Refund policy

Refund & Cancellation Policy
1. Course Purchases
2. Refund Eligibility
3. Non-Refundable Purchases
4. Cancellation of Subscription
5. Duplicate or Unauthorized Payments
6. Refund Processing
7. Course Cancellation by Academy LMS
8. How to Request a Refund
9. Changes to This Policy
10. Contact Us
Last Updated: July 8, 2026
At Academy LMS, we strive to provide high-quality learning experiences. Please read this Refund & Cancellation Policy carefully before purchasing any course, subscription, or educational service through our Platform.
Once a course is purchased, learners receive immediate access to digital content. Due to the nature of digital products, refunds are subject to the conditions outlined below.
A refund may be considered only if:
A refund request is submitted within 7 days of purchase.
The course has not been substantially accessed or completed.
The purchase was made directly through the Academy LMS Platform.
A duplicate payment or incorrect transaction occurred.
Academy LMS reserves the right to verify account activity before approving any refund request.
Refunds will generally not be provided for:
Courses that have been substantially accessed or completed.
Downloadable digital resources or study materials.
Certificates that have already been issued.
Subscription fees already billed for the current billing period, unless required by applicable law.
Purchases made through third-party marketplaces or resellers (their refund policies will apply).
If you have subscribed to a recurring plan, you may cancel your subscription at any time.
Cancellation will prevent future recurring charges.
Your access will continue until the end of the current billing period.
No partial or prorated refunds will be provided for unused time unless required by applicable law.
If you believe you have been charged multiple times or identify an unauthorized transaction, please contact us promptly. After verification, eligible duplicate or unauthorized payments will be refunded through the original payment method.
If a refund is approved:
Refunds will be credited to the original payment method.
Processing typically takes 7–10 business days, depending on your bank or payment provider.
Academy LMS is not responsible for delays caused by banks or payment gateways.
If Academy LMS cancels a course before it begins or permanently removes access without providing a suitable alternative, eligible learners may receive a full refund or another appropriate remedy at our discretion.
To request a refund, please contact our support team with:
Full Name
Registered Email Address
Order or Transaction ID
Course Name
Reason for the refund request
Our team will review your request and respond within a reasonable timeframe.
Academy LMS reserves the right to modify this Refund & Cancellation Policy at any time. Any updates will be posted on this page with the revised "Last Updated" date.
For refund or cancellation-related queries, please contact us:
Academy LMS
Email: support@aacademy.online
Website: https://aacademy.online